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Phone Order Line
U.S. & Canada: 1-800-960-8806
Overseas & Mexico: 1-540-937-2153
Answered Monday – Friday from 9 a.m. to 5 p.m., eastern time.
For live assistance with your orders, please call the Perelandra Order Line from 9 a.m. to 5 p.m. – Monday through Friday. One of our staff members will be happy to take your order and answer product
or order-related questions.
All other times you will reach an overly friendly machine. Of course, if you're already reading this, you're on the web and you might as well just order through the site!
Perelandra, Ltd.
P.O. Box 3603
Warrenton, VA 20188
Email
email@perelandra-ltd.com
Fax
1-540-937-3360
Question Hot Line
1-540-937-3679
Answered Wednesdays from
10 a.m. to 8 p.m., eastern time.
All other times you will reach the very same overly friendly voice mail. It's not going to answer your questions, but it'll tell you what times you can reach a real live person.
To support the growing number of customers contacting us with questions about the use of Perelandra information or how to begin, we offer the Perelandra Question Hot Line.
To assist as many customers as possible during the time available, we will need to limit the amount of time spent on each call to ten minutes. Please prepare your questions before calling.
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Navigating Our Web Site
Operation EarthSave
Placing an Order
How to Order
Sales Tax
Payment Options
Gift Certificates
Sending a Gift
Security and Privacy
Technical Difficulties
Discounts & Perelandra Responds
Shipping
U.S. Shipping and Delivery
Important Shipping Information
Delivery Times
U.S. Shipping and Handling Rates
International Shipping and Delivery
Shipping Methods
Customs Regulations and Import Fees
Lost or Unclaimed Packages
International Essences Discount
Satisfaction with Your Order
Order and Product Guarantee
Returning an Order
Free Catalogs
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If you any have questions about placing an order or if there is a problem with an order you have already placed, call our toll-free order line (1-800-960-8806) or send an email to (email@perelandra-ltd.com). We will address these questions right away.
Also, remember that you are always welcome to email your questions (question@perelandra-ltd.com) or write to us with questions about Perelandra
and any of the information we publish or products we offer. We will be happy to respond.
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