Phone Order Line
U.S. & Canada: 1-800-960-8806
Overseas & Mexico: 1-540-937-2153
Monday – Friday, 9 AM to 5 PM, ET

For live assistance with your orders, please call the Perelandra Order Line from 9 a.m. to 5 p.m., eastern time, Monday through Friday. One of our staff members will be happy to take your order and answer product or order-related questions.

All other times you will reach an overly friendly machine. Of course, if you're already reading this, you're on the web and you might as well just order through the site!

Question Hot Line
Wednesdays, 10 AM to 8 PM, ET

All other times you will reach that same overly friendly voice mail. It's not going to answer your questions, but it will tell you the times you can reach a real live person.

To support the growing number of customers contacting us with questions about the use of Perelandra information or how to begin, we offer the Perelandra Question Hot Line.

To assist as many customers as possible during the time available, we will need to limit the amount of time spent on each call to ten minutes. Please prepare your questions before calling.

Navigating Our Web Site

Operation EarthSave

Free Catalogs

Placing an Order
How to Order
Gift Certificates
Sending a Gift
Security & Privacy
Technical Difficulties
Discounts & Gifts

Shipping & Delivery
Important U.S. Shipping Note
U.S. Delivery Times
Shipping Methods/Rates
Customs Rules & Import Fees
Lost/Unclaimed Packages

Satisfaction with Your Order
Order and Product Guarantee
Returning an Order

Perelandra, Ltd.
P.O. Box 3603
Warrenton, VA 20188

Fax: 1-540-937-3360

If you any have questions about placing an order or if there is a problem with an order you have already placed, call our toll-free order line (1-800-960-8806) or send an email to ( We will address these questions right away.

Also, remember that you are always welcome to email your questions ( or write to us with questions about Perelandra and any of the information we publish or products we offer. We will be happy to respond.