Returning an Order
We will accept returns on books, DVDs and CDs in saleable condition, and on bottles that have intact shrink wrap or shrink bands. We will not accept returns or exchanges after three months from the date of purchase.
To return any item, please ship it back to us via insured mail or UPS using the address information below. We will be happy to refund the cost of the item. Postage and handling charges are not refundable for returns.
Please include the following information with your return:
- A copy of your invoice or a note giving your name, address and phone number.
- A note telling us why you are returning the item.
- Instructions for your refund. (Would you like us to apply a credit to your account, apply a refund to your credit card* or send a refund check?)
- Please give us an email address, fax number or daytime telephone number so we may easily contact you if we have questions.
If you are sending a return by U.S. Mail, use this address:
P.O. Box 3603
Warrenton, VA 20188
If you are sending a return by UPS, use this address:
19534 Clover Hill Rd.
Jeffersonton, VA 22724
* If you'd like your credit card refunded, please call our Order Line:
1-800-960-8806 or 1-540-937-2153.