Privacy Notices

At Perelandra, we have always kept our customer information private. Your name and address are never rented, sold or traded to others. Your phone number is used only for calls responding to your questions, for addressing problems with orders, or in response to requests you have made. The Perelandra mailing list remains here at Perelandra.

This same spirit of respect for the privacy of our customers extends to our web site. Details about our online privacy policy are included here. If you have any questions, please contact us.

Information we collect online and how we use it
You will find requests for customer information in the following areas of our site:

  • Checkout: Ordering online requires that you provide your name, address, email, credit card or check number and other information needed for completing your order.

  • Catalog requests: We will need your name and address if you'd like us to mail a paper catalog to you!

  • Operation EarthSave:When you choose to participate in this option, we will use your email address to send you special announcements about Perelandra, rather than sending them by mail.

    Unless you request otherwise, when you order from us or request a catalog, we add your name to our mailing list. We use this list only for Perelandra Catalog mailings and periodic announcements about new Perelandra offerings. We publish our catalog bi-annually. After that, unless you request additional catalogs or are requesting information for the first time, we won't bug you with unwanted catalogs.

    Also, when you visit our site, our web server automatically recognizes your ISP domain name, but not your email address or any other personal information about you that is not offered voluntarily.

    In order to keep our site user-friendly and efficient, we also gather data and analyze information that tells us how visitors, in aggregate, use our site. That means, we collect information about how visitors as a whole move through our site, rather than analyzing information about you as an individual customer.

    How we use email
    After you place an order on our site, you will receive an email confirmation. You will receive this confirmation only if you have correctly provided your email address (required) during checkout. (If you have spam-blocking software, you may not receive your email confirmation.) We may also use email to ask for clarification on an order or to let you know of a problem with your order. And, if you send us questions or requests, we may respond by email.

    Information Storage and Security
    When you order online from Perelandra, your customer information is stored using state-of-the-art security techniques. We also always use secure industry-standard encryption technology when transferring and receiving customer order-related data. Credit card transactions are handled securely by Authorize.Net. We do not store any credit card information on the Perelandra web site.

    Cookies — what they are and how we use them

    1. A cookie is a small file that we store on your computer. It contains a unique numeric ID based on your ISP browser. The cookies we use are very limited in their functions. A cookie also allows us to gather non-personal information about how visitors move around and use our site. We do not use cookies to gather any other data from your computer. The only personal data we obtain is what you voluntarily provide when placing orders and making requests.

    2. A cookie is a dessert item that comes in many flavors. Our favorite cookies are homemade, have a lot of chocolate in them and little or no wheat products. If you would like to get on our good side, you can send us these cookies.

    To limit catalogs and announcements or remove your name from our mailing list
    If you wish to have your name removed from our mailing list, just contact us and let us know. We will be happy to honor your request. To reduce mailings and/or receive only email announcements, choose Operation EarthSave.

    To obtain or change your account information
    Upon request, we will provide you with access to all information, including proprietary information, that we maintain about you. Contact us to request this information.