U.S. Shipping and Delivery

Important Shipping Information

• We use UPS (United Parcel Service) and the U.S. Postal Service for shipping.
  If you're ordering Perelandra Essences, please read the Important Shipping Alert.
  
  
• If you are ordering only printed material (books, papers, newsletters), we will adjust the shipping charge on your order by MediaMail shipping through the postal service — much less expensive than UPS Ground and usually takes a just a few days more in transit.
  
  
• Orders to Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands are sent by Priority Mail. Or, you may request UPS 2-day or Next-Day Air. UPS Ground Service is not available to these addresses.
  
  
• All orders to APO/FPO addresses must be sent by Priority Mail.
  
  
• We reserve the right to charge additional shipping when your order is processed should you inadvertently choose a shipping method that is not available to your address, or the estimated shipping rate listed on the web site is less than the actual cost of shipping. We will contact you for confirmation before charging your credit card if additional shipping charges exceed $5.
  
  
• Please give a street address for delivery, whenever possible. UPS will not deliver to a P.O. Box address.

Delivery Times within the U.S.

• Your orders are processed and shipped within 24 to 48 hours after we receive them (not counting weekends).
  
  
• UPS 3-Day Ground, 2-Day air and Next-Day Air orders must be received by us before 1 p.m. eastern time for same day shipping. Orders received after 1 p.m. will be processed and shipped the following business day (Monday-Friday).
  
  
• Priority Mail is usually delivered within 3 days, but is not guaranteed.
  
  
• UPS Ground delivery times are not guaranteed. Allow 5-10 business days.
  
  
• UPS 3-Day, 2-Day and Next-Day are guaranteed by UPS. Please factor in 24 hours for order processing and packing when determining the delivery time.
  
  
• If you have questions or concerns about your order delivery, please contact us.
  
  
• Include a note to us with your order if you would like UPS to require a signature for delivery.
  
  
• If you need to arrange for special delivery times or give other delivery instructions, please contact your local UPS office.