Update: April 2019

U.S. Shipping and Delivery

Your orders are processed and shipped within 1 to 2 business days after we receive them.

We use FedEx and the U.S. Postal Service.

For our Standard Delivery rates, we will use our choice of FedEx or USPS shipping options. In some cases, we may be able to provide faster shipping at lower rates. If a faster, less costly option is available, we will adjust your shipping charge to the lower rate.

Allow 2-7 business days for Standard Delivery.

Orders to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and APO/FPO addresses are sent by Priority Mail, and may incur an additional charge.

We reserve the right to charge additional shipping when your order is processed, should you inadvertently choose a shipping method that is not available to your address. We will contact you if that occurs.

Please give a street address for delivery, whenever possible. For P.O. Box addresses, we will use USPS or FedEx SmartPost.

Next-Day shipping requests must be received by us before 10 AM, eastern time, for same day shipping. Orders received after 10 AM ET will be processed and shipped the following business day (Monday-Friday).

Media Mail delivery times are not guaranteed. Allow up to 2 weeks.

If your Standard Delivery order does not arrive within 10 business days, or if you have other questions or concerns about your order, please contact us.

Include a note to us with your order if you would like to require a signature for delivery.

If you need to arrange for special delivery times or give other delivery instructions, sign up for FedEx Delivery Manager and Informed Delivery by USPS.

International Shipping and Delivery

We ship anywhere around the world. International shipping and handling rates are based on the total package weight of your order.

If you would like FedEx International Priority (1-3 business days), please place your order by phone (or fax!) so we may more easily determine your exact shipping charge.

Customs Regulations and Import Fees
Duties, taxes and other customs fees are not included in our shipping charges. We encourage you to obtain relevant information before placing your order, so you are not surprised by the amount of duties, taxes and/or customs fees charged by your customs office.

Many countries have regulations that may not allow you to import Perelandra Solutions or Essences, as well as certain items from the Soil Balancing Process Kit or Expanded Balancing Process Kit. We recommend that you know the import regulations for your country prior to ordering. Please notify us about any special tariff or customs requirements for your country. If you have difficulty obtaining this information, please contact us. Perelandra will not assume responsibility for the cost to ship and return orders that customs will not allow you to receive.

Lost or Unclaimed Packages
Perelandra will not assume responsibility for the cost to reship unclaimed packages. The customer is responsible for all costs incurred for undeliverable packages, including packages that are not claimed in time.

We reserve the right to charge additional shipping or adjust your shipping method when your order is processed should you inadvertently choose a shipping method that does not apply to your order. We will contact you for confirmation before charging your credit card if there are additional shipping charges.